Paying
My bill
What's the difference between an automatic withdrawal and a direct debit What is IBAN and BIC Why does my first invoice mention another amount than the amount on my order confirmation What will be mentioned on my first invoice Where do I find my customer number When does the invoicing start When is my direct debit activated
Managing my bill
What is the easiest way to pay my invoices When should I pay my invoice Can I check my (outstanding) invoices online Can I pay with credit card Can I pay from abroad How do I know when my direct debit is activated How can I set up a direct debit Why does my invoice appear as unpaid in my edpnet What do I need to do with my direct debit if I go to another bank Why does edpnet withdraw another amount than the amount on my invoice What do I need to do when my direct debit payment is refused What is SEPA Can I pay a new service or product with my active direct debit What are edpnet's bank account details What is the difference between an automatic withdrawal and a direct debit What is a mandate reference I disagree with my invoice, what should I do Do I need to mention a payment reference when settling my invoice What are the benefits of paying by direct debit