Help & Support

Is it necessary that a technician does the VDSL installation

An installation performed by a technician is not necessary when:

  • You have an active VDSL subscription with another operator
  • You have a fixed telephone number with Proximus and when a TF2007 filter is already installed at your location

An installation performed by a technician is necessary when:

  • There is a copper pair at your address, but there is no active subscription
  • You have an active ADSL subscription with another
  • You have a fixed telephone number with Proximus but there is no TF2007 filter installed at your location

See also:

Which preparatory work needs to be foreseen for my internet connection when I'm building or renovating

What if i’m building a new house or i'm renovating and there is no connection to the Proximus infrastructure present

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